Privacy and Cookie Policy

Last updated: January 2026

XERA Innovations Limited respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store and protect personal information when you use our website or contact us.

This policy complies with the UK General Data Protection Regulation, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations, and the Data (Use and Access) Act 2025.

WHO WE ARE

XERA Innovations Limited
Registered in England and Wales
Company number: 13704887

Registered address:
14 High Street, Chipping Norton, Oxfordshire, OX7 5AD

Email: hello@xera.uk

Website: www.xera.uk

XERA Innovations Limited is the data controller responsible for your personal data.

What personal data we collect

We may collect and process the following information:

Name
Email address
Telephone number
Organisation and job title
Enquiry details and correspondence
Website usage data, including IP address and device information
Cookie and analytics data

We only collect data that is relevant to our business activities.

How we collect your data

We collect data when you:

Complete a form on our website
Contact us by email or phone
Subscribe to updates or register interest
Interact with our website through cookies or analytics tools

How we use your data

We use your personal data to:

Respond to enquiries
Provide information about our services
Manage business relationships
Improve our website and user experience
Meet legal and regulatory requirements

We do not sell personal data to third parties.

Legal basis for processing

We process personal data under the following lawful bases:

Legitimate interests, where necessary for our business operations
Consent, where you have actively opted in
Legal obligation, where required by law

You can withdraw consent at any time.

Automated decision making

We do not carry out automated decision making or profiling that produces legal or similarly significant effects.

How we store and protect your data

Personal data is stored securely using appropriate technical and organisational measures.

We only keep data for as long as it is needed for the purpose it was collected, or to meet legal obligations.

Sharing your data

We may share personal data with trusted service providers who support our website, systems or communications. These providers act only on our instructions and are subject to confidentiality and data protection obligations.

We do not transfer personal data outside the United Kingdom unless appropriate safeguards are in place.

Your data protection rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with the Information Commissioner’s Office

To exercise your rights, contact: hello@xera.uk

Cookies

Cookies are small text files placed on your device when you visit our website.

We use cookies to:

Help the website function correctly
Understand how visitors use our site
Improve performance and content

Non-essential cookies are only used with your consent.

You can manage or withdraw cookie consent at any time through your browser settings.

Changes to this policy

We review this policy regularly and update it when required to reflect legal or operational changes.

The latest version will always be published on this website.

Contact us

If you have questions about this policy or how we use your data, please contact: